COVID-19 OFFICE UPDATES

Check In Procedure

Our staff will contact you prior to your visit to help you complete the check in process. You will be asked to pay your copay remotely through the patient portal. This will minimize any unnecessary handling of cards, currency, writing implements, and touching of countertops all of which can potentially spread the virus that causes COVID-19. If you need assistance enrolling in the patient portal, please call and Mindy
will assist you.

Arriving for Your Visit

We ask that you wear a mask or suitable cover of the mouth and nose to prevent unwitting spread of the virus by asymptomatic persons. Please wash your hands upon entering the office (remember to wash for 20 seconds). Please do not bring a support person to your visit.

Screening

We ask you NOT to make an appointment if you have had a known exposure, are awaiting test results, or recently experienced fever, cough or shortness of breath. Of course, if you have traveled to any areas with high case counts for Covid-19, we ask you to refrain from scheduling an appointment until you have self-quarantined (and self-monitored) for 14 days.

Office Cleaning, Disinfecting, & Social Isolation

Our office has always practiced very careful hygiene and as we adjust to the new “normal” we are being even more diligent about cleaning and disinfecting following current CDC guidelines. Although Governor Cooper’s executive order to stay at home permitted medical offices to remain open, we made the decision early to aggressively limit in-office visits for the safety and protection of our entire community. As we reopen in at the end of the month, we will carefully manage the traffic in the office in order to minimize any chance of community spread. Please remember that social isolation remains a pillar of how we will reduce community spread. Your health is important to us and we are truly looking forward to seeing your face-to-face (behind our masks).